Privacy Policy
Last updated: October 27, 2026
The short version
- We collect what you tell us when you book a call or email us, and we measure how people use this website.
- We use it to prepare for your call, stay in touch, and make the site and our ads better.
- We don't sell your information, and we don't send text messages.
- You can ask to see, correct, or delete what we have about you at any time. Email hello@alowh.com.
1. Who we are and what this covers
Alowh LLC (“Alowh”, “we”, “us”) is a marketing team that works with growing businesses. This policy covers alowh.com, the forms on it, and the emails and calls that follow. It is written for the people who visit this site: business owners, managers, and anyone else looking into working with us.
Work we do for a business once it becomes a client is covered by our agreement with that business, and the websites we build for clients have their own privacy policies.
2. What we collect
What you tell us
When you fill in our book-a-call form, we collect:
- Your name, email address, and phone number.
- Your business's name and its website.
- Your answers to the questions: what kind of business it is, what you'd most like help with, and when you'd want to start.
- The date you submitted the form and agreed to hear from us.
When you ask for a free audit, we collect:
- Your name and mobile number, and your email address if you give it.
- Which audit you asked for: your website, your social media, or your ads.
- What we need to find what we're auditing: your web address for a website audit; your company's name and your Facebook page or Instagram handle for a social media audit; your company's name, your website if you give it, and where you run ads for an ads audit.
- What success would look like to you, picked from a list or in your own words.
- The date you asked.
When you book a time, our calendar collects your name, your email, your website if you give it, the time you chose, and anything you add to the booking notes. If you email or call us, we keep that correspondence.
What's collected automatically
As you use the site, our analytics tools record:
- The pages you view, the buttons you click, how far you scroll, and how you move through our forms, including which multiple-choice answers you pick and, where a question lets you type your own answer instead (what your business does, or what success would look like for an audit), what you typed.
- Your browser, device type, screen size, and language, and the site or ad that sent you here, including any campaign tags in the link you followed.
- Your IP address, which is used to work out your approximate location (city or region, not your street address).
- Errors the site runs into, so we can fix them.
- Whether you went on to book, move, or cancel a call, and how you got there (one of our forms, a button on the site, or a direct calendar link, plus the ad or campaign tags from your visit). Cal.com tells us, and we record it against the random visitor ID from your visit or, if you booked from a link outside this site, against the ID number of your contact record in Brevo. Your name and email are not sent with it. This lets us see which pages and ads lead to booked calls. We sometimes show visitors slightly different versions of a page to compare them.
- Once you send one of our forms or book a call, the ID number of your contact record in Brevo is linked to your visit in our analytics, so we can see your visits, form and bookings together and know which pages and ads brought you to us. Only that number and the name of the form are sent, never your name, email, or phone number.
- Session recordings: a replay of how a visit looked, with clicks, scrolling, and page changes. Text you type into our forms is hidden in these recordings, and the name, email, and phone number you enter are never sent to our analytics tools.
What we don't collect here
This site has no accounts or passwords and takes no payments. Please don't send us your customers' personal details through a form, a booking note, or an email.
3. How we use it
- To prepare for your call. We look at your company, your website, and your answers beforehand, so the conversation starts with specifics.
- To do the audit you asked for. We look at your website, your public social media pages, or your ads in the public ad libraries Meta and Google keep.
- To schedule, confirm, and follow up on calls, and to answer your questions.
- To email you about your call or your audit and, if you submitted our book-a-call form, send occasional marketing tips for your business. Every marketing email has an unsubscribe link. Giving us your email with an audit request doesn't sign you up for marketing emails.
- To call or text you about your booking or your audit, including to set up the call where we walk you through your audit. We don't send marketing texts.
- To see what's working on the site, fix what's broken, and keep spam out.
- To measure our advertising and decide who sees it, including showing our ads to people who have visited this site.
- To meet legal obligations and protect against misuse.
4. The tools we use
We're a small team, so we rely on other companies' software to run the site. Each one handles information on our behalf, for the purpose listed, under its own privacy policy:
- Cloudflare. Hosts this website and delivers it to your browser. Like any web host, it processes your IP address and basic request details to serve pages and block abuse. Its Turnstile check also runs on the last step of our book-a-call and free-audit forms, where it looks at signals from your browser to tell people from bots. Privacy policy.
- Brevo. Stores the answers and contact details from our book-a-call and free-audit forms and from calls booked on our calendar, and sends our emails, including the one that tells our team a new audit request came in. Privacy policy.
- Cal.com. Runs our booking calendar. When you pick a time, Cal.com receives your name, your email, your website if you gave it, and the notes for the call, plus the random visitor ID our analytics gave your browser and, if you booked from this site, the Meta cookie ID and type of your browser and, if you came from a Meta ad, the ID of that ad click (so we can report the booking to Meta), and tells us when a call is booked, moved, or cancelled. Privacy policy.
- PostHog. Product analytics, error reports, and session recordings, so we can see which pages are useful and where the site breaks. Privacy policy.
- Google Analytics and Google Tag Manager. Traffic measurement: how many people visit, which pages they read, and how they found us. Privacy policy.
- Meta Pixel. Tells Meta (Facebook and Instagram) which pages were viewed (and, on our ad pages, which ad you came from), and when someone starts or finishes one of our forms, taps to book a call, or taps to email us, so we can measure our ads and show them to the right people. When you send one of our forms, the pixel also gives Meta your email, phone number and name, the ID of your entry in our contact list, and your country, each hashed in your browser before it's sent (scrambled so they can't be read, but can be matched to a Meta account). Our server tells Meta about the form too, with the same details hashed the same way, plus your browser's IP address and the ID of the ad click you came from. When you book a call, our server tells Meta about the booking the same way, with your hashed email, phone number, name, contact list ID and country and, if you booked from this site, your browser's Meta cookie ID and type, and the ad click ID if you came from a Meta ad. This includes calls booked from a calendar link we sent you outside this site. Your answers to the form and the notes for the call aren't sent. Privacy policy.
- accessiBe. The accessibility menu in the corner of most pages. It remembers the display settings you choose. Privacy policy.
5. Who we share it with
We don't sell your personal information, and we don't rent or trade our contact list.
We share information only:
- With the companies listed above, so they can do the jobs described.
- When the law requires it, or when it's needed to protect our rights, our clients, or someone's safety.
- If Alowh is ever sold or merged, in which case your information would move to the new owner under the terms of this policy.
One thing to be plain about: the Meta Pixel and Google's tools send information about your visit to Meta and Google, which they may combine with what they already know about you. Some state laws call this “sharing” or “targeted advertising.” The next section explains how to turn it off.
6. Cookies and your choices
Our analytics and advertising tools use cookies and similar browser storage to recognize a returning visitor and to connect a visit to the ad that led to it. Our site also keeps the campaign tags and ad click ID of the link you arrived on, and the ad page you saw, in your browser for that visit, so a request you send or a call you book is linked to that ad even if you looked at other pages first. The accessibility menu uses browser storage to remember your settings. We don't use cookies to log you in, because there's nothing to log in to.
You can limit or stop this tracking:
Our site doesn't currently respond to “Do Not Track” or Global Privacy Control signals from your browser, so please use the options above.
7. Email and phone
You can unsubscribe from our marketing emails with the link at the bottom of any of them, or by emailing us. We'll still send messages about a call you've booked. We use your phone number only to call or text you about your booking or an audit you asked for, such as setting up the call where we walk you through it. We don't send marketing texts, and we don't pass your number to anyone else to call or text you.
8. How long we keep it
We keep what you've sent us for as long as we're in conversation with you, working with you, or you're subscribed to our emails, and we delete it whenever you ask. Analytics data and session recordings are kept for the retention periods set in those tools and are deleted automatically after that. We may keep a record longer when the law requires it, such as a note that you unsubscribed.
9. How we protect it
The site is served over an encrypted connection, the keys to our systems stay on our servers and never reach your browser, and access to lead information is limited to our team. No website or storage system is perfectly secure, so we can't promise absolute security. If something goes wrong that affects your information, we'll tell you.
10. Your rights
Wherever you live, you can ask us to:
- Tell you what information we have about you and give you a copy.
- Correct anything that's wrong.
- Delete your information.
- Stop emailing you, or stop using your information for advertising.
Email hello@alowh.com from the address you gave us and we'll respond within 30 days. We may ask a question or two to confirm it's you. We won't treat you any differently for asking.
11. Children
This site is for people who run or work at businesses. It isn't directed at anyone under 18, and we don't knowingly collect information from children. If you think a child has sent us information, email us and we'll delete it.
12. Visitors outside the United States
We're based in the United States and work with businesses here. Our service providers store information in the United States and the European Union. If you visit from somewhere else, your information will be processed in those places, where privacy laws may differ from your own.
13. Changes to this policy
When the site or the tools behind it change, we'll update this page and the date at the top. If a change meaningfully affects how we use information you've already given us, we'll email you first.
14. Contact us
Questions about this policy or your information:
Alowh LLC254 Chapman Rd, Ste 208 #8523Newark, Delaware 19702hello@alowh.com